Privacy Policy

This Privacy Policy explains how StudyPlan collects, uses, discloses, and retains personal data in connection with studyplan.digital and related executive training services. It applies to information handled through the website and related communications, subject to applicable law.

Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

How We Use Data

We use personal data to operate and improve the website, respond to enquiries, manage registrations and communications, deliver executive training-related services, maintain security, prevent fraud or misuse, analyse site performance, administer records, and comply with legal or contractual obligations. We may also use information to enforce our terms, support internal reporting, and carry out other functions that are reasonably connected to the operation of the business.

Processing is limited to the operational and legal purposes described here.

Service Providers

We may share personal data with vendors and service providers that support website hosting, analytics, communications, administration, security, payment processing, or related operational tasks. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security safeguards. We do not authorise them to use personal data for their own unrelated purposes.

Service providers receive only the information needed to perform their functions.

Legal Disclosures

We may disclose personal data where required or permitted by law, including in response to lawful requests from public authorities, court orders, or regulatory obligations. We may also share information when necessary to establish, exercise, or defend legal claims, investigate suspected misuse, or protect the security and integrity of our services.

Disclosure may be required to comply with law, process claims, or protect legitimate interests.

User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, ask for correction of inaccurate information, and object to or restrict certain processing where applicable. You may also withdraw consent where processing is based on consent, without affecting prior lawful processing. Some requests may be declined if we are required to keep the information or if the request would affect the rights of others.

Available rights may vary depending on the nature of the request and applicable law.

Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant records and assess the request. We may ask for additional details to verify identity or clarify the scope of the request. We will respond within a reasonable period and in accordance with applicable legal requirements.

Requests are reviewed using reasonable steps to confirm identity and scope.

Data Retention

Retention

We keep personal data only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and meet legal, tax, accounting, or security obligations. When data is no longer needed, we will delete it, anonymise it, or securely archive it where deletion is not immediately possible. Retention periods may vary by record type and operational need.

Retention depends on the purpose for which the data was collected and any legal need to keep it longer.

Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the stated effective date. We encourage you to review this page periodically so that you remain informed about current practices.

We may revise this notice to reflect operational, legal, or technical changes.

Personal data

Data We Collect

StudyPlan may collect identifiers and contact details, account and profile information, training preferences, enquiry content, payment or billing records where applicable, device and usage data, and other information you choose to provide. We limit collection to information that is relevant to operating the website, delivering executive training services, managing requests, and meeting legal or administrative obligations.

The categories collected depend on how the site is used and what information is submitted.

Data sources

How We Collect Data

We collect personal data directly from you when you complete forms, register interest, communicate with us, or use the website. We also receive data from your browser or device through automated tools, and from service providers that support hosting, analytics, security, or payment-related functions. Where permitted, we may combine information from these sources to maintain accurate records and support service delivery.

Information may come from direct submissions, service use, and technical logs.

Cookie types

Cookie Types

We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. Similar technologies may also be used for security, performance monitoring, and basic usage analysis.

The site uses a limited set of cookies for operation, preferences, and measurement.

User controls

Cookie Controls

You may manage cookies through your browser settings, including blocking or deleting cookies already stored on your device. Some site functions may not operate properly if certain cookies are disabled. Where the website presents cookie choices, your selections will apply to the categories described there, subject to technical limitations and legal requirements.

Browser settings and device controls can be used to limit non-essential cookies.